AI agents for any channel and any task
AI agents are the part of AI automation that talks and acts. An agent can answer customers, qualify leads, find answers in your documents or handle back-office work, on WhatsApp, chat, email or phone, and hand over to your team when it should.
What you get
Real work, not just answers
Agents take action: confirm an order, book a visit, qualify a lead, file a document, check a status. They do not only repeat your FAQ.
For customers and for your team
Agents can serve customers and sales, but also answer your staff’s questions from your own documents or prepare invoices and reports.
On any channel
WhatsApp, website chat, email or phone. Customers and colleagues use the channel they already know.
Open 24/7, in many languages
Replies in under a second, at night and on weekends, in French, English, Spanish, German, Arabic and more.
Your team stays in control
Listen live, take over in one click and hand back with the full history. Sensitive cases go to a person automatically.
Ready-made or built for you
Start with Dialaunch, our own WhatsApp agent, or have us build an agent shaped around your way of working.
How it works
Tell us where time is lost
Customer messages, repeated questions, paperwork, reports. We pick the task where an agent helps most.
We teach the agent your business
It learns your offer, your documents and your rules, and we test it with you on real situations.
Go live and stay in charge
Connect the channel and go live. You can listen in, step in and adjust at any time.
Example: Dialaunch, our own WhatsApp agent
Dialaunch is the AI agent we built and run ourselves for WhatsApp calls and messages, and it shows what an agent can do. It confirms orders, books appointments, checks order status and passes the conversation to your team when it should. Most businesses are live in about 15 minutes, with a 14-day free trial and no card.
Your business
AI agent
- Hi, I would like an appointment tomorrow afternoon.
- Hello! Tomorrow I have 3:00 pm or 4:30 pm. Which suits you?
- 4:30 is perfect.
- Done. You will get a reminder tomorrow morning.
- Appointment booked: tomorrow, 16:30
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Frequently asked questions
Will people know they are talking to an AI?
The agent is clear about being an assistant, and it is designed to be polite and quick. When a person is the better choice, it hands the conversation to your team.
Can an agent do more than talk to customers?
Yes. Agents can answer your team’s questions from your own documents, prepare invoices or reports, and update your tools. We choose the first task with you.
What happens when the agent cannot help?
It passes the conversation to your team with the full history, so the customer does not have to repeat anything. You decide which situations always go to a person.
Which languages does it understand?
French, English, Spanish, German, Arabic and more. People can write in the language they prefer.
How long before we are live?
With Dialaunch, usually about 15 minutes. A custom agent takes longer, and we give you a clear timeline after a first conversation.
Can I try it before committing?
Yes. Dialaunch has a 14-day free trial with no card and 60 free AI minutes. Or book a demo and we will show it on your own use case.
See an AI agent at work in your business
Tell us about your business and we will show you what an agent could do, with Dialaunch or a custom setup.